Shipping and Returns
At FHC (For His Children), every order means more than a purchase — it helps support our mission of pouring back into the next generation and helping raise youth in Christ. Because we are a small faith-based business, we truly appreciate your patience and support.
Shipping Policy
Processing Times
Most orders are processed within 5–10 business days unless otherwise stated during launches, preorders, holidays, or high-volume periods.
Please note:
- Business days do not include weekends or holidays
- Processing time is separate from shipping transit time
- Some items may ship separately depending on inventory or fulfillment timing
Once your order ships, you will receive tracking information via email if available.
Shipping Delays
While we do our best to ensure timely delivery, FHC is not responsible for delays caused by:
- USPS or carrier issues
- Weather conditions
- Incorrect shipping addresses entered at checkout
- Lost or stolen packages marked as delivered
If you experience an issue with delivery, please contact the shipping carrier first, then email us so we can assist however possible.
Incorrect Shipping Information
Please double-check your address before placing your order. If an incorrect address is entered and the package is returned to us, the customer may be responsible for additional shipping costs to resend the order.
Domestic Shipping
At this time, we primarily ship within the United States. If international shipping becomes available in the future, updates will be posted on our website.
Returns & Exchanges
Our Policy
Because many of our items are made in limited quantities or produced specifically for each order, we currently do not offer traditional returns or refunds for:
- Incorrect size selection
- Change of mind
- Normal wear and tear
However, we want every customer to have a positive experience and will always do our best to help if there is an issue.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If approved, we may offer:
- A replacement item
- Store credit
- Another appropriate resolution depending on the situation
Exchanges
At this time, exchanges are handled on a case-by-case basis depending on product availability.
Apparel Care
To keep your apparel looking its best, we recommend:
- Washing inside out
- Machine wash cold
- Using mild detergent
- Tumble drying low or hang drying
- Avoiding bleach and harsh chemicals
- Do not iron directly over printed designs
Proper care helps preserve both the fabric and design quality.
Questions?
We’re always happy to help however we can.
For any order, shipping, or product questions, please contact:
Thank you for supporting FHC and helping us continue our mission to pour back into the next generation and point others toward Christ.